NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We now have online versions of some of our training - see here.  Please contact us for prices if you would like to organise SAGE & THYME Online training for your own staff.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours by three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

The SAGE & THYME Online workshop (equivalent to SAGE & THYME Foundation Level and delivered normally on Zoom) is taught to 20 participants in 2 hours 45 min by two trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

Find out more about SAGE & THYME Online

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

Read case studies

See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

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Researchers communicating with distressed patients

“We had had numerous requests to provide training on informed consent and communicating with distressed patients.  The requests came from all different types of clinical research staff and this course met the needs for all of them.  I have confidence in recommending it to other research networks.”


Dr Gill Hood, Workforce Development and Patient Public Initiatives for the NWL CRN

Latest news

BBC Newscast mentions SAGE & THYME

27 May 2021

SAGE & THYME has been mentioned in a BBC podcast about how Professor Chris Whitty, Chief Medical Officer for England and Chief Scientific Adviser Department of Health and Social Care, had inspired some young people to apply to study medicine.

A medical student named SAGE & THYME along with Calgary-Cambridge model, when she was listing different communication models in the BBC Newscast episode ‘Whitty Banter’ on 21 May.

This podcast highlights how SAGE & THYME is an established method for communicating with worried people.

Image by StockSnap from PixaBay