University Hospital of South Manchester

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.

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There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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See which organisations run the workshop

The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators.

Find out more about  the SAGE & THYME foundation level workshop

Manchester University NHS Foundation Trust (MFT) in collaboration with TRUSTECH, teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

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Impact on patient

“Patient had just been told that his treatment did not appear to be working and he may need to consider the prospect he may die. The whole interaction was one of reflection on the part of the patient and cathartic. He said at the end, ‘Wow, I have done all the talking!’”


S&T foundation level workshop participant

Latest news

New case study: University Hospitals Birmingham NHS Foundation Trust

15 January 2018

We're pleased to annouce our second SAGE & THYME case study on how and why University Hospitals Birmingham NHS Foundation Trust adopted the SAGE & THYME foundation level workshop.  It also covers the challenges the Trust was facing, the benefits of the training and some tips for those organisations considering running the training.

University Hospital Birmingham SAGE and THYME case study

Click here to go to the case studies page.