NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

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First aid for upset people

"To use an analogy, teaching SAGE & THYME is like teaching first aid for people who are upset."

Jane Berg, Deputy Director - Skills, Knowledge and Research, Princess Alice Hospice

Latest news

New scenario films available

6 January 2020

We are pleased to announce that we have created three new scenario films for use in the SAGE & THYME Foundation Level workshop, to demonstrate how 'SAGE & THYME' can structure conversations in different situations.

The three new films demonstrate:

  • a volunteer conversation with a patient
  • a medical student speaking to patient
  • friends talking

These films are now available on the trainer area of the website under the menu heading 'Scenario films' for use by authorised SAGE & THYME Facilitators.

Second year medical student speaking to patient