NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We have created two short films (less than 5 minutes) to support health workers with their worries during the COVID-19 pandemic - see here.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

Read case studies

See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

Find out more about us

Successful Use of the Model

For those delegates who were sceptical that this framework would work for them and would take up too much time we have challenged them to just 'try it' and let us know how it goes.  Interestingly we have had some lovely stories from those sceptics who have found success in using the mnemonic SAGE & THYME and on one occasion received a box of chocolates from a patient. 

Tracy Nightingale, Lead Nurse End of Life Care, University Hospitals Birmingham NHS FT

Latest news

SAGE & THYME Online is coming!

19 August 2020

We are pleased to announce that SAGE & THYME Online, the equivalent of the SAGE & THYME Foundation Level, will be available shortly.

Organisations already running SAGE & THYME training will already be aware of some of the developments we have made.

We will be posting more details on our web site within the next month or so.

If you are interested in accessing this training, please contact us.

Image by Kevin Phillips from Pixabay