NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.

We have created two short films (less than 5 minutes) to support health workers with their worries during the COVID-19 pandemic - see here.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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See which organisations run the workshop

Manchester University NHS Foundation Trust (MFT), teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

Find out more about SAGE & THYME ACP

Click on 'About SAGE & THYME' to see the menu of pages for this web site.

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Colleagues would benefit from attending workshop

“All my colleagues would benefit from the knowledge gained and this would improve our understanding of patients’ needs.” 

The University of Northampton Institute of Health and Wellbeing, Frail and Elderly Workforce Development Evaluation Report

Latest news

SAGE & THYME Online is here

20 October 2020

We launched the resources needed to run SAGE & THYME Online to our licensed organisations last month, to enable existing SAGE & THYME facilitators to teach SAGE & THYME Online to their own staff, students and volunteers. 

The resources included guides on using the tech (Zoom), the content and process behind the training, and running a workshop step by step.  We also created two training films: one on using the tech and one for facilitators running the training; along with information for delegates on preparing to learn online and a certificate of attendance.

We are now in the process of finalising dates for the training that we, at Manchester University NHS Foundation Trust, run that anyone can book on to - please contact us if you would like to book a place.  Dates will be on our website shortly.

We are also able to run SAGE & THYME Online for any organisation that has around 20 people wishing to receive the training (who can get access to a PC/laptop with a webcam and is able to use Zoom) - please contact us for a quote.

Video conference - picture by Aleandra Koch from Pixabay
Image by Alexandra Koch from Pixabay