NHS Manchester University

Welcome to SAGE & THYME ®

SAGE & THYME: a communication skills workshop about listening to people who are worried.


‘SAGE & THYME’ is a mnemonic that provides a memorable structure for conversations, based on the evidence behind effective communication skills: Setting – Ask – Gather – Empathy – Talk – Help - You – Me – End.  

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The SAGE & THYME foundation level workshop is taught to 30 participants in 3 hours using three trained SAGE & THYME facilitators, using group work, a presentation and conversation rehearsals.

Find out more about  the SAGE & THYME foundation level workshop

There are over 10 publications on SAGE & THYME.

See the papers, reports, independent evaluations and textbooks on SAGE & THYME

The SAGE & THYME foundation level workshop has been adopted by over 60 NHS Trusts, CCGs, charities, councils, universities and hospices around the UK.

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Manchester University NHS Foundation Trust (MFT) in collaboration with TRUSTECH, teaches (via the SATFAC course) and licences other organisations to deliver SAGE & THYME foundation level workshops to their staff, students and volunteers.

Find out about running the SAGE & THYME foundation level workshop in your organisation

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The SAGE & THYME for advance care planning workshop (S&T ACP) was developed with the Lancashire and South Cumbria Cancer Network.  It teaches effective communication skills to open an advance care planning conversation, and is suitable for GPs, community matrons and other staff who have experience of advance care planning.  

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Impact on patient

“I counseled a patient who was depressed and very upset at being in hospital. She had fallen at home and fractured her hip. She was worried about being in hospital for a long period. I listened to her concerns using the SAGE & THYME model. We jointly made a plan about her future goals and management. She seemed much more happy and communicative post our talk and this attitude has been maintained ever since.”


S&T foundation level workshop participant

Latest news

Talking about dying

29 October 2018

Doctors and other healthcare professionals find it hard to talk about dying, states a new report from the Royal College of Physicians, 'Talking about dying: How to begin honest conversations about what lies ahead'.

We run a 3.5 hour workshop called 'SAGE & THYME ACP', which teaches health and social care professionals how to open a conversation about advance care planning and to deal with the patient's concerns as they arise.

To organise a SAGE & THYME ACP workshop in your area, please contact us.