NHS England guide to communicating with patients
10 February 2021
The waves of coronavirus hospitalisations have caused waves of cancelled and delayed hospital appointments, investigations and treatments.
As a result, NHS England has recently published guidance about how hospitals should communicate with the people who have had their appointments and services displaced.
We now have a 2 h 45 min online SAGE & THYME communication skills workshop available, called SAGE & THYME Online.